About PSH Inventories

Independent inventories, from someone who’s run a lettings desk

PSH Inventories is an independent inventory and property services company based in Chichester, working with letting agents, landlords and property managers across Sussex and Hampshire.

Why we exist

Evidence that holds up

Every report we produce is written for the day it might be questioned — by an agent, a landlord, a tenant or an adjudicator. Months later, nobody should have to rely on memory, and nobody should have to take anyone’s word for anything.

That means a record that is specific, dated, photographed and fair to everyone it describes. The tenant is never an opponent; the landlord is never assumed to be right. The job is to write down what is there.

Not to win an argument, but to make most arguments unnecessary.

Meet the founder

Paul Holden

Director, PSH Inventories · ARLA Propertymark member

Paul began his career in residential lettings in 2014, as a lettings negotiator with Fox & Sons in Crawley, before moving to Mann Countrywide and Carson & Co in Surrey.

In 2015 he took on the running of the lettings department at HOMES Partnership in Crawley: valuations, managing a portfolio of properties on behalf of landlords, handling complaints and leading the team day to day. It’s the side of the desk that relies on inventories most, and sees exactly what happens when they aren’t good enough.

In 2017 he moved into inventory work as a self-employed clerk with DB Inventories, trained in the same method as its founder, who continued his training and development over the following three years. In November 2020 he set up PSH Inventories.

Today he runs PSH with a small team of clerks across Sussex and Hampshire.

The team

More than one pair of hands

Paul leads a small team of inventory clerks and inspectors, all working to the same method and the same standard of detail. Whoever attends, the report reads the same way — and agents with busy periods aren’t relying on one person’s diary.

Background

From the lettings desk to the inventory

Paul has worked on both sides of the process: commissioning inventories as a lettings manager, and producing them as an inventory clerk.

That experience shapes how PSH works. Reports are written for the people who have to use them, delivered when they’re needed, and clear enough to resolve a question without a phone call.

2014Lettings negotiator, Fox & Sons
2015Lettings at Mann Countrywide and Carson & Co
2015–2017Running the lettings department, HOMES Partnership
2017–2020Self-employed inventory clerk, DB Inventories
2020Founded PSH Inventories

How we work

Independent, impartial and on the record

Independent. We don’t work for one side of a tenancy. Every report is written to be fair to the landlord and the tenant alike.

Specific and photographed. Location, extent and nature of any wear or damage, backed by timestamped photography — not a one-word grade.

Shared. Tenants have 7 days to add their own comments and photographs, so the record belongs to everyone, not one party.

Accredited. Paul is an ARLA Propertymark member, and our EPCs are produced by an ECMK-accredited assessor partner.

Trusted by property professionals

A service that fits around your business

We have been using PSH Inventories for all of our property inventories and check-outs for the past three years and have always found their service to be excellent. They are consistently reliable, prompt and professional, with clear and detailed reports.

Their website and online portal are also fantastic, making it incredibly easy to book appointments and send inventory reports to both tenants and landlords. We have always been impressed with the quality of their service and would highly recommend them to anyone looking for a professional, efficient and dependable inventory provider.

Sam Dunnings Head of Lettings — Cooper Adams

We were introduced to Paul and his team at PSH Inventories in 2021, after being let down at short notice by another provider with a new tenancy due to commence. Despite being busy, Paul stepped in and completed the inventory within the required timeframe, ensuring everything was ready for the tenant’s move-in.

Since then, PSH Inventories has become our regular inventory and inspection provider. We have always been impressed by their reliability, professionalism, thoroughness and excellent communication, and they have consistently accommodated our requirements.

We are very pleased with the service PSH provides to Molica Franklin and will shortly be using their mid-term inspection service as we continue to expand the range of services we use.

We have no hesitation in recommending Paul and PSH Inventories to other letting agents and landlords.

Arun De Courcy Lettings Manager — Molica Franklin

Paul consistently goes above and beyond to provide an outstanding service, and nothing is ever too much trouble.

The inventory and inspection reports are produced and issued promptly, without ever compromising on quality or accuracy. They are incredibly thorough, clearly presented and exceptionally detailed, giving both landlords and letting agents complete confidence and peace of mind.

An exceptional, professional and trustworthy company that consistently delivers a first-class service. I would have absolutely no hesitation in recommending Paul and PSH Inventories to anyone looking for a reliable and highly experienced inventory provider.

Jodie Day Founder & Company Director — Days Lettings

We have worked with PSH Inventories across our lettings portfolio, providing inventories, check-outs and property inspections on a wide variety of properties.

Their reports are detailed, clear and professional, and Paul and the team have built a good working relationship with our lettings and property management teams.

We are happy to recommend PSH Inventories to landlords and agents looking for an experienced local inventory provider.

Jo Mallett MARLA Branch Manager — Sims Williams